Peak Midlife Solutions LLC
2804 W Northern Lights Blvd
Anchorage, AK 99517
Phone: (907) 312-5345
Email: peakmidlifesolutions@gmail.com

Effective Date: July 12, 2025
Last Updated: July 12, 2025

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit our website (peakmidlifesolutions.com). They help us provide you with a better browsing experience and allow us to analyze how our website is used.

This Cookie Policy explains what cookies are, how we use them, what types of cookies we use, and how you can control your cookie preferences.

We use cookies and similar tracking technologies for several purposes:

• Essential Website Functionality: To ensure our website works properly and securely
• Performance and Analytics: To understand how visitors use our website and improve user experience
• Marketing and Advertising: To measure the effectiveness of our marketing campaigns
• Communication Tools: To enable chat functionality and customer support features
• Preferences: To remember your settings and preferences for future visits

These cookies are necessary for our website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples of Essential Cookies:

• Session management cookies
• Security cookies
• Load balancing cookies
• Cookie consent preferences

Duration: These cookies are typically session cookies that expire when you close your browser, or persistent cookies that last up to 1 year.

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's functionality and user experience.

We use Google Analytics to analyze website traffic and user behavior.

Purpose:

• Track page views and user sessions
• Understand which pages are most popular
• Analyze user navigation patterns
• Measure website performance
• Generate reports on website usage

Data Collected:

• Pages visited and time spent on each page
• How you arrived at our website (referral source)
• Your approximate geographic location (city/state level)
• Device and browser information
• Anonymous user interactions

Privacy Measures:

• IP addresses are anonymized
• No personally identifiable information is collected
• Data is aggregated and anonymized
• Configured to comply with healthcare privacy requirements

Duration: Up to 2 years

Third Party: Google LLC Privacy Policy:https://policies.google.com/privacy

These cookies track your visit to our website and may be used to build a profile of your interests and show you relevant content on other websites.

We use Meta's analytics tools to understand how users interact with our social media content and measure the effectiveness of our marketing campaigns across Facebook and Instagram platforms.

Purpose:

• Measure the effectiveness of our Facebook and Instagram advertising
• Understand how users interact with our social media content
• Analyze marketing campaign performance across Meta platforms
• Track conversions from social media referrals (Facebook and Instagram)
• Measure engagement with embedded social media content
• Analyze cross-platform marketing effectiveness

Data Collected:

• Website visits from Facebook and Instagram referrals
• Pages viewed after clicking on our social media content
• Anonymous interaction data from both platforms
• Marketing campaign effectiveness metrics
• Social media engagement patterns
• Cross-platform user journey data

Privacy Measures:

• No protected health information (PHI) is shared
• Data is used only for marketing analysis
• Anonymous and aggregated reporting only
• Complies with healthcare privacy requirements

Duration: Up to 180 days

Third Party: Meta Platforms, Inc. (Facebook and Instagram) Privacy Policy:https://www.facebook.com/privacy/policy/ Instagram Privacy Policy:https://help.instagram.com/519522125107875

These cookies enable communication features on our website, such as chat functionality and customer support tools.

We use Reamaze to provide customer support and chat functionality on our website.

Purpose:

• Enable real-time chat support
• Maintain conversation history
• Provide customer service functionality
• Remember your chat preferences

Data Collected:

• Chat messages and conversation history
• Contact information you provide during chat
• Session information for support purposes

Privacy Measures:

• Business Associate Agreement (BAA) in place
• HIPAA-compliant handling of any health information
• Secure data transmission and storage
• Limited access to authorized support staff only

Duration: Varies based on conversation needs, typically up to 1 year

Third Party: Reamaze, Inc. Privacy Policy:https://www.reamaze.com/privacy

These cookies are temporary and are deleted when you close your browser. They help our website function properly during your visit.

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a better user experience on return visits.

You have several options for managing cookies:

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from specific websites
• Block all cookies from being set
• Set your browser to notify you when cookies are being set

Popular Browser Cookie Settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on:https://tools.google.com/dlpage/gaoptout

Meta (Facebook and Instagram) Opt-Out: You can control Facebook and Instagram advertising preferences through your account settings:

• Facebook: https://www.facebook.com/settings?tab=ads
• Instagram: https://www.instagram.com/accounts/privacy_and_security/
• Meta Ad Preferences: https://www.facebook.com/adpreferences/

Please note that disabling certain cookies may affect the functionality of our website:

• Essential Cookies: Disabling these may prevent the website from functioning properly
• Analytics Cookies: Disabling these won't affect website functionality but will prevent us from improving user experience
• Marketing Cookies: Disabling these won't affect website functionality but may result in less relevant content
• Communication Cookies: Disabling these may prevent chat functionality from working properly

Our website may contain links to third-party websites or embed third-party content. These third parties may also set cookies on your device. We do not control these third-party cookies and recommend reviewing their privacy policies:

• Google: https://policies.google.com/privacy
• Meta (Facebook/Instagram):https://www.facebook.com/privacy/policy/
• Instagram: https://help.instagram.com/519522125107875
• Reamaze: https://www.reamaze.com/privacy

If you are visiting our website from outside the United States, particularly from the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed: This cookie policy provides information about our cookie use
• Right of access: You can request information about what cookies we have set
• Right to rectification: You can request correction of any inaccurate information
• Right to erasure: You can request deletion of your cookie data
• Right to restrict processing: You can request limitation of cookie processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to certain types of cookie processing

• Essential Cookies: Legitimate interest in providing website functionality
• Analytics Cookies: Legitimate interest in improving website performance
• Marketing Cookies: Consent (where required) or legitimate interest
• Communication Cookies: Legitimate interest in providing customer support

As a healthcare provider, we take additional precautions with cookies and tracking:

• No PHI in Cookies: We do not store protected health information in cookies
• Anonymous Analytics: All analytics data is anonymized and aggregated
• Secure Communication: Chat cookies are handled under HIPAA-compliant procedures
• Limited Tracking: We limit tracking on pages containing health information

Third-party services that may access health-related information have signed Business Associate Agreements (BAAs) where required by HIPAA.

If we develop mobile applications in the future, this Cookie Policy will be updated to address mobile-specific tracking technologies such as:

• Mobile device identifiers
• App-specific tracking technologies
• Push notification preferences
• Location-based services (if applicable)

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New third-party services
• Updates to privacy regulations
• Improvements to our website functionality

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website or email (if you have subscribed to our communications)
• Provide you with the opportunity to review the changes

Your continued use of our website after any changes constitutes acceptance of the updated Cookie Policy.

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Peak Midlife Solutions LLC
Privacy Officer: Kari Ivany
2804 W Northern Lights Blvd
Anchorage, AK 99517
Phone: (907) 312-5345
Email: peakmidlifesolutions@gmail.com

Please include "Cookie Policy" in the subject line of your email and specify:

• The nature of your request (opt-out, data deletion, etc.)
• Which cookies or services you're asking about
• Your preferred method of response

If you are an EU resident with GDPR-related requests, please include "GDPR Request" in your subject line and specify which rights you wish to exercise.

• All About Cookies: https://www.allaboutcookies.org/
• Your Online Choices: https://www.youronlinechoices.com/
• Network Advertising Initiative: https://www.networkadvertising.org/

• Google Privacy Controls: https://myaccount.google.com/privacy
• Facebook Privacy Settings: https://www.facebook.com/settings?tab=privacy
• Instagram Privacy Settings:https://www.instagram.com/accounts/privacy_and_security/
• Meta Ad Preferences: https://www.facebook.com/adpreferences/
• Browser Privacy Settings: Consult your browser's help documentation

This Cookie Policy is effective as of July 12, 2025 and supersedes all previous versions.

© 2025 Peak Midlife Solutions LLC. All rights reserved.