Terms of Service

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Peak Midlife Solutions LLC
2804 W Northern Lights Blvd
Anchorage, AK 99517
Phone: (907) 312‑5345
Email: peakmidlifesolutions@gmail.com

Effective Date: July 14, 2025
Last Updated: July 14, 2025

1. Definitions

“Practice,” “we,” “us,” “our”: Peak Midlife Solutions LLC.
“Website”: peakmidlifesolutions.com and its subdomains.
“Patient,” “you,” “your”: Any individual accessing our Website or receiving services.
“Services”: Clinical consultations (in‑person or telehealth), treatment planning, wellness education, referrals, follow‑up care, and related activities.
“Telehealth”: Health care delivery via secure video conferencing.

2. Acceptance & Acknowledgment

By accessing our Website, scheduling or attending an appointment, or otherwise using our Services, you agree to these Terms of Service (“Terms”), our Privacy Policy, Cookie Policy, Notice of Privacy Practices, and Medical Disclaimer, each as amended. If you do not agree, please discontinue use immediately.

3. Description of Services

We specialize in menopause and midlife wellness, offering:

• In‑person medical consultations
• Telehealth consultations (patients must be physically in Alaska)
• Personalized treatment planning and health management
• Educational coaching and resources
• Referrals to specialists
• Follow-up monitoring and support

4. Eligibility & Patient Requirements

• Age: Services are for adults 18+. Minors require parental/guardian consent.
• Location: Services are provided only to individuals in Alaska.
• Information: You must provide accurate, complete health history and updates.
• Conduct: Comply with provider instructions and applicable laws.

5. Payment & Fees

• Cash‑Only Practice: Payment due at time of service; we may furnish documentation for your insurer.
• Accepted Methods: Cash, check (plus $35 fee for returned items), credit/debit card.
• Fee Changes: New fees will not apply to pre‑paid appointments.
• Hardship Arrangements: Available by prior agreement.

6. Cancellation & No‑Show Policy

• 24‑Hour Notice: Required to avoid a fee.
• Late Cancellation (< 24 hrs): 50% of scheduled service fee.
• No‑Show: 100% of scheduled service fee.
• Repeated No‑Shows: May lead to termination of care.

7. Telehealth Terms

• Technology: You’re responsible for reliable internet, video/audio capability, and privacy.
• Limitations: Not for emergencies, physical exams, or initial diagnoses of serious conditions.
• Prescribing: Controlled substances require in‑person evaluation.

8. Website Use & Restrictions

• Permitted: Learning about Services, scheduling, accessing resources, designated communications.
• Prohibited: Unlawful use, unauthorized access attempts, distribution of malicious code, content scraping, harassment, impersonation, or copyright infringement.

9. Intellectual Property

All Website content—text, graphics, logos, images—belongs to the Practice or licensors. You’re granted a limited, non‑exclusive license to view for personal, non‑commercial use. Unauthorized use is prohibited.

10. User‑Generated Content

You grant the Practice a perpetual, royalty‑free, worldwide license to use, reproduce, and adapt any feedback or content you submit for business improvement purposes.

11. Privacy & HIPAA

Your use of our Services is governed by our Privacy Policy and Notice of Privacy Practices, each as amended. Telehealth consultations occur via a HIPAA‑compliant platform.

12. Medical Disclaimers

See our Medical Disclaimer for details on content limitations, emergency protocols, and absence of medical advice on the Website.

13. Limitation of Liability

• General: To the fullest extent allowed by law, we disclaim all warranties and shall not be liable for indirect, incidental, special, consequential, or punitive damages.
• Maximum: Our total liability is capped at amounts you paid in the 12 months before a claim.
• Malpractice: These Terms do not limit liability for medical malpractice or gross negligence under Alaska law.

14. Indemnification

You agree to indemnify and hold harmless the Practice and its affiliates from any claims arising from your breach of these Terms or your use of our Services.

15. Dispute Resolution

• Informal: You agree to attempt direct resolution before litigation.
• Governing Law: Alaska law governs these Terms.
• Venue: Disputes to be heard in Anchorage state or federal courts.
• Statute of Limitations: Claims must be filed within one year, except medical malpractice claims per Alaska statutes.

16. Notices

Legal notices may be sent to our Practice Administrator at the address above or by email. Notices to you will be sent to your last known email or mailing address.

17. General Provisions

• Modifications: We may update these Terms by posting a revised version. Continued use constitutes acceptance.
• Severability: Invalid provisions won’t affect the remainder.
• Waiver: Failure to enforce any provision is not a waiver.
• Assignment: You may not assign your rights; we may assign ours.
• Survival: Sections on payment, liability, indemnification, and dispute resolution survive termination.

18. Contact

For questions, contact:
Peak Midlife Solutions LLC
Practice Administrator
2804 W Northern Lights Blvd, Anchorage, AK 99517
(907) 312‑5345
peakmidlifesolutions@gmail.com

Acknowledgment: By using our Website or Services, you confirm you’ve read, understood, and agree to these Terms of Service.

© 2025 Peak Midlife Solutions LLC · Last Updated July 14, 2025